Amazon has launched a new service that allows its customers to use their Rs. 2,000 notes to top up their Amazon Pay balances during cash-on-delivery orders. This doorstep solution is aimed at easing the stress of exchanging such currency, especially since the Reserve Bank of India announced the withdrawal of Rs. 2,000 currency notes from circulation.
Cash Load at Doorstep Service
The cash load at doorstep service by Amazon Pay is helping consumers convert high-value notes for digital transactions. Customers can deposit cash of up to Rs. 50,000 per month, including notes of Rs. 2,000 denomination. “Don’t stress if stores are refusing to accept Rs. 2,000 notes for payments. You can hand them over to an Amazon delivery agent during your next cash-on-delivery order,” Amazon said.
Video KYC
In order to avail the facility, customers have to complete video KYC on the Amazon app, which takes about 5-10 minutes. During their next cash-on-delivery order, they can simply hand over the currency notes to the delivery agent. The updated balance will start reflecting in the customer’s Amazon Pay balance shortly thereafter.
UPI Handle
Subsequently, customers can create a UPI handle on their balance account in under one minute and begin paying anyone, anywhere. Customers can scan and pay with any QR code in shops, send money to any phone number/person, or pay on all their favourite online apps with the 24×7 convenience and security of Amazon Pay.
“The facility to top up your Amazon Pay balance with cash handed to delivery agents at your doorstep is one of our unique services in India available to full KYCed customers. Staying true to our mission, we will continue to provide holistic experiences to our customers by facilitating such simplified solutions and further catalyse the digital payments revolution in India,” Vikas Bansal, Whole-time Director, Amazon Pay India, said. With this new service, Amazon Pay is making it easier for customers to go digital and embrace the future of payments.
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